Frequently Asked Questions

In order of randomness...

Can I trust this website?

Randomly is built on the Wix platform, which is an internationally recognized, safe, and secure platform for online shopping. All online payments are independently managed by a reputable service provider. You can check our terms of service and privacy policy for more details.

What is your return policy?

If you are dissatisfied with your purchase, we are extremely sorry. Randomly has a 30 day refund policy. You can contact us so we can arrange collection of the item and we'll gladly give you a refund.

What is your shipping policy?

We ship anywhere in South Africa. All items are shipped using door-to-door delivery. Shipping costs are calculated per item and will be displayed to you on the checkout page. Kindly ensure someone is available at the address specified to receive the item. Unfortunately, we cannot ship outside of South Africa at this time.

What are the payment options?

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Do you offer gift cards?

Unfortunately, we do not offer gift cards at this point in time.